How do I send my log files to Smartlockr?

  • Updated

In this article, we briefly explain how you can send the Smartlockr log files to us. Please note that these emails will be sent to a special mailbox that we do not actively monitor. Therefore, always send an additional email to support@smartlockr.eu if you need our help.

Follow these steps to send the log files:

  1. Open Outlook and click on ‘File’.
  2. Select ‘Smartlockr’.
  3. Choose ‘Send log files’.

The sent email contains log files from Smartlockr. These files may contain error messages or other issues that can help us in resolving the problem you are encountering.

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