Mail in my sent items doesn't look like it should

  • Updated

Dear customers,

We want to inform you about a problem we found that you might encounter on rare occasions when you use our software. The problem that might occur is that the emails you’ve sent might show up in a weird format in the sent items folder.

During our research into this problem we found that the latest release of Microsoft Outlook contained changes into the way emails are processed that were not mentioned in the release notes by Microsoft.

In the next release of SmartLockr we will implement the changes that have been made by Microsoft to fix this problem.

Please consider subscribing to our release notes page to receive an email when we release a new version of our Microsoft Outlook add-in. Subscribing to our release notes page is easy and can be done by visiting this page and clicking on the “Follow” button. Creating an account for our Help center is easy and free!

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